FAQ

FAQ

What types of vehicles does Torin export?

Torin specializes in exporting special-purpose vehicles, including flatbed semi-trailer, low bed trailer, tank semi-trailer, rear dump trailer, sidewalk semi-trailer, car transporter, refrigerated box trailer and fence-type semi-trailer.

How does Torin ensure the quality of the vehicles?

All vehicles processing and transporting undergo strict inspection before export to ensure they meet international standards and client requirements.

How can I confirm whetherTorin is a factory or a foreign trade company?

Torin is the foreign trade department of the factory. The name and logo of the foreign trade department are consistent with those of the factory. Customer can also check whether the factory information exists on China Enterprise Information Disclosure Website.

What are the shipping methods for exporting vehicles?

Torin offers various shipping methods, including bulk shipping, container shipping, and roll-on/roll-off (RoRo) shipping, depending on the vehicle type and destination.

How long does it take to ship the vehicles?

Products will be delivered to Chinese ports about 20-40 days after order, depends on optional. Additional, exporting logistics time depends on destination port. Totally is delivery vehicles time.

What payment methods dose Torin accept?

We accept various payment methods, including bank transfers( T/T ) .

Does Torin offers any after-sales services?

Yes, Torin provide after-sales services including technical support, parts replacement, and troubleshooting assistance.

What difference between Torin and others vehicle exporters?

Torin is backed by a strong supply chain and a state-of-the-art factory in Shandong, allowing us to offer high-quality, reliable vehicles with excellent customization options and competitive pricing.

Does Torin factory provide customized trailers?

Of course, all Torin products are designed and manufactured by ourselves, and also undertake a large number of customized trailers. Torin has more than 50,000 semi-trailers with lengths ranging from 6.5 meters to 72 meters and loads ranging from 20 tons to 300 tons. If customers has other special requirements, please inform the business manager directly. Torin’s technicians will provide you with the corresponding design plan and start production after your signature confirmation.

The roads conditions in customer’s country are not good. Can Torin’s trailers be used in the country for a long time?

Torin Heavy Industry is a professional semi-trailer manufacturer, delivering a large number of trailers every day. The semi-trailers we export are made of Q345B/Q460C steel, which has good toughness and strength. Most importantly, the same type of semi-trailers exported to Africa are 2 tons heavier than the trailers used in China. Thicker steel is used for the larger tonnage load-bearing steel structure, suspension, leaf springs and axles. Before delivery, we will conduct a 150% load test. The semi-trailers can be used in Africa for more than 15 years.

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